Lakelands Doctors are an appointment based practice. All our doctors work to appointment times. Please make sure to contact us as promptly as possible to get your preferred appointment time. We offer a number of different appointment types, these include:
Brief: Mainly for a repeat prescription or for ongoing referrals.
Standard: Normally required for one problem or standard consultation.
Long: For when you have more then one issue or if you feel you would like more time with your doctor.
URGENT: We also offer Urgent appointments for clinically urgent problems only. If no appointment is available, the Practice Nurse will assess over the phone and advise whether it is necessary for you to come in immediately or at a given time. Urgent appointments will not be organised around existing out of clinic appointments.
When making an appointment, it is advisable to let the receptionist know which doctor you wish to see and the type of appointment required. We endeavor to accommodate you with the doctor of your choice, but there are times when we will be unable to do this. In this case, an appointment with another doctor will always be offered. In the event that we are fully booked you will be offered the next available appointment. If your matter is urgent you will be asked to speak with the Practice Nurse for assessment.
When booking an immunisation appointment, please make sure to inform the receptionist that it is for an immunisation. This allows time for the Practice Nurse to attend to the requirements for immunising patients.
Home visits are made at the discretion of the individual Doctor. Requests for home visits will be assessed by the Practice Nurse, who will assess the urgency and liaise with the Doctor. You will then be advised if and when the Doctor will be coming.
All patients with a valid Medicare Card are fully bulk-billed. All others will incur a private fee that is payable on the day.
Brief visit $40.00
Standard visit $70.00
Long visit $100.00
Please note, we do not take appointments between the hours of 12:00PM and 1:00PM. Please let us know at least 2 hours beforehand if you are unable to make your appointment for any reason. Failure to notify us will incur a non-attendance fee.